FRANCESWAI PRYOR, CPC-A 1926 Watkins Street
Augusta, GA 30904
(706) 738-8163
franceswaipryor@ymail.com
ADMINISTRATIVE SKILLS:
— Certified Professional Coder
— Medical Terminology
— Professional Demeanor & Attitude
— Accounting experience
— Medical office procedures
— Medical law & ethics
— Strong organizational & analytical skills — Patient Scheduling
— Proficient in Microsoft Office
— HIPAA Compliance
— Medical billing and coding
— Medical insurance applications & procedures
— Excellent customer service skills
EDUCATION:
Virginia College - Birmingham, AL
• Associates Degree in Healthcare Reimbursement June 2015
• AAPC Member Feb 2016 to Present
• Certified Professional Coder Feb 2016 to Present
PROFESSIONAL EXPERIENCE:
Sears Commercial Sales – Augusta, Ga October 2015 to Present
Administrative Assistant
Responsibilities include: use of dual screens to complete and update excel spreadsheet, use of MS Word to compile documents, read and distribute daily sales orders and email issues to customer service representatives, file, fax, copy, answer phones, and other duties when required.
Convergys – Augusta, GA June 2014 to January 2015
Customer Service Representative
Responsibilities included: provided technical assistance for internet and telephone service; answered billing questions and accepted payments via telephone; added and removed services as requested; scheduled appointments.
East Central Regional Hospital – Augusta, GA January 2015 to June 2015
Medical Billing and Coding Externship
Responsibilities included: filed patient charts; pulled previous year’s charts for archives; properly coded patient records for billing purposes; faxed authorization forms for release of records requests.
TelePerformance – Augusta, GA November 2011 to January 2013
Billing Representative
Responsibilities included: provide information about products and services; recorded details of customer transactions, interactions, inquiries, complaints and comments; collected payments; resolved customer service and billing complaints.
Kelly Services – Augusta, GA October 2007 to May 2010
Packer/Assembler
Responsibilities included: operated equipment; maintained production and packaged records; checked lot numbers and expiration dates; performed assembling and other finishing operations.
Jackson Hewitt – Martinez, GA January 2002 to April 2007
Income Tax Preparer
Responsibilities included: greeted and interviewed clients; reviewed financial records; complied with tax regulations; utilized company-provided tax preparation software, completed individual yearly income tax, and distributed income
Augusta, GA 30904
(706) 738-8163
franceswaipryor@ymail.com
ADMINISTRATIVE SKILLS:
— Certified Professional Coder
— Medical Terminology
— Professional Demeanor & Attitude
— Accounting experience
— Medical office procedures
— Medical law & ethics
— Strong organizational & analytical skills — Patient Scheduling
— Proficient in Microsoft Office
— HIPAA Compliance
— Medical billing and coding
— Medical insurance applications & procedures
— Excellent customer service skills
EDUCATION:
Virginia College - Birmingham, AL
• Associates Degree in Healthcare Reimbursement June 2015
• AAPC Member Feb 2016 to Present
• Certified Professional Coder Feb 2016 to Present
PROFESSIONAL EXPERIENCE:
Sears Commercial Sales – Augusta, Ga October 2015 to Present
Administrative Assistant
Responsibilities include: use of dual screens to complete and update excel spreadsheet, use of MS Word to compile documents, read and distribute daily sales orders and email issues to customer service representatives, file, fax, copy, answer phones, and other duties when required.
Convergys – Augusta, GA June 2014 to January 2015
Customer Service Representative
Responsibilities included: provided technical assistance for internet and telephone service; answered billing questions and accepted payments via telephone; added and removed services as requested; scheduled appointments.
East Central Regional Hospital – Augusta, GA January 2015 to June 2015
Medical Billing and Coding Externship
Responsibilities included: filed patient charts; pulled previous year’s charts for archives; properly coded patient records for billing purposes; faxed authorization forms for release of records requests.
TelePerformance – Augusta, GA November 2011 to January 2013
Billing Representative
Responsibilities included: provide information about products and services; recorded details of customer transactions, interactions, inquiries, complaints and comments; collected payments; resolved customer service and billing complaints.
Kelly Services – Augusta, GA October 2007 to May 2010
Packer/Assembler
Responsibilities included: operated equipment; maintained production and packaged records; checked lot numbers and expiration dates; performed assembling and other finishing operations.
Jackson Hewitt – Martinez, GA January 2002 to April 2007
Income Tax Preparer
Responsibilities included: greeted and interviewed clients; reviewed financial records; complied with tax regulations; utilized company-provided tax preparation software, completed individual yearly income tax, and distributed income