kathryn37
Guest
Kathryn Glover
102 S Electra St
Gallatin, TN 37066
(615) 573-9341
katie1276@yahoo.com
Objectives: Highly skilled, motivated, focused, ambitious, caring individual who is willing to put forth time and effort as needed to obtain knowledge required to perform all necessary task. Eager to achieve advancement and remain open-minded to opportunities as a Medical Coding Specialist and Front Office.
Education: Nashville College of Medical Careers 2013-2014
1556 Crestview Drive
Madison, TN 37115
Major: Medical Coding Specialist
CPC certified by AAPC
Harcourt High School 2000
Pennsylvania, PA
Skills: Advanced Microsoft Office, Advanced Keyboarding, Medical
Terminology, CPR Certified, HIPAA Certification,
Medical Office Procedures, Advanced Word
Processing, Microsoft Excel, Anatomy &
Physiology, Advanced Medisoft, Microsoft Word, Advanced
Electronic Health Records, Crystal reports, Advanced Medical Coding and Billing, ICD-9 and ICD-10: Coding Conventions and Guidelines, CPT: Guidelines and Modifiers, and HCPCS coding
Experience: Swan Surgical 2014
(615) 206-1700
Externship
Front office Assistant duties including filing, entering patients
information into EHR, scheduling, and patient interaction.
Belk Inc 2010-2013
(615) 451-0166
Merchandise Handler
Handling and recording cash payments from customers. Ability to build rapport effectively and identified solutions to customers needs. Experienced in leading team projects and completing them 100%. I am a motivated team player. Strong organizational and prioritization skills. Meet customers? expectation in area such as timeliness, quality, and consistency. Worked with minimal supervision.
Verizon Wireless Call Center 2004-2009
(800) 922-0204
Senior Customer Service Representative
Processed new client accounts, maintained accounts, and implemented changes to existing accounts. Handled customer complaints while keeping customer retention high. Assisted with the introduction and training of new customer service representatives when they were introduced to the floor. Kept track of all team deadlines and targets.
I worked on an offline team for over a year making sure accounts were set up correctly, investigated accounts, and set up business accounts. I worked closely with our third party vendors to make sure their customers were set up correctly and built a rapport with them.
Hardee?s 1995-2003
(615) 444-8241
Assistant Manager
Supervised, planned, prepared, and devised work schedules, according to begets and workloads. Observed and evaluated workers? performance. Trained new employees on work procedures and company policies, hired, and discharged workers. Communicated with management and employees to resolve problems and expedite work. Prepared, maintained and submitted reports and records, such as budgets, operational and personnel reports, and purchased supplies.
References and Letters of Recommendation upon Request
102 S Electra St
Gallatin, TN 37066
(615) 573-9341
katie1276@yahoo.com
Objectives: Highly skilled, motivated, focused, ambitious, caring individual who is willing to put forth time and effort as needed to obtain knowledge required to perform all necessary task. Eager to achieve advancement and remain open-minded to opportunities as a Medical Coding Specialist and Front Office.
Education: Nashville College of Medical Careers 2013-2014
1556 Crestview Drive
Madison, TN 37115
Major: Medical Coding Specialist
CPC certified by AAPC
Harcourt High School 2000
Pennsylvania, PA
Skills: Advanced Microsoft Office, Advanced Keyboarding, Medical
Terminology, CPR Certified, HIPAA Certification,
Medical Office Procedures, Advanced Word
Processing, Microsoft Excel, Anatomy &
Physiology, Advanced Medisoft, Microsoft Word, Advanced
Electronic Health Records, Crystal reports, Advanced Medical Coding and Billing, ICD-9 and ICD-10: Coding Conventions and Guidelines, CPT: Guidelines and Modifiers, and HCPCS coding
Experience: Swan Surgical 2014
(615) 206-1700
Externship
Front office Assistant duties including filing, entering patients
information into EHR, scheduling, and patient interaction.
Belk Inc 2010-2013
(615) 451-0166
Merchandise Handler
Handling and recording cash payments from customers. Ability to build rapport effectively and identified solutions to customers needs. Experienced in leading team projects and completing them 100%. I am a motivated team player. Strong organizational and prioritization skills. Meet customers? expectation in area such as timeliness, quality, and consistency. Worked with minimal supervision.
Verizon Wireless Call Center 2004-2009
(800) 922-0204
Senior Customer Service Representative
Processed new client accounts, maintained accounts, and implemented changes to existing accounts. Handled customer complaints while keeping customer retention high. Assisted with the introduction and training of new customer service representatives when they were introduced to the floor. Kept track of all team deadlines and targets.
I worked on an offline team for over a year making sure accounts were set up correctly, investigated accounts, and set up business accounts. I worked closely with our third party vendors to make sure their customers were set up correctly and built a rapport with them.
Hardee?s 1995-2003
(615) 444-8241
Assistant Manager
Supervised, planned, prepared, and devised work schedules, according to begets and workloads. Observed and evaluated workers? performance. Trained new employees on work procedures and company policies, hired, and discharged workers. Communicated with management and employees to resolve problems and expedite work. Prepared, maintained and submitted reports and records, such as budgets, operational and personnel reports, and purchased supplies.
References and Letters of Recommendation upon Request