srthomason
Guest
- Messages
- 3
- Best answers
- 0
SANDRA R.THOMASON
OBJECTIVE
Seeking for a Medical Coder position in a clinic/hospital where I can utilize my extensive computer and medical apparel knowledge, strong organizational abilities, demonstrating quality communications skills and patient skills.
EXPERIENCE
2005-2008 Paulding County Juvenile Court Dallas, GA
Experienced Deputy Clerk/Judge's Assistant
Prepared the filing of juvenile complaints: prepare summons and petitions; establish and maintain case files.
Attend Court and assist three Associate Judges and as otherwise assigned in all deprivation cases, to record proceedings and case dispositions.
Prepare draft Orders for review by the Judge.
Serve as the sole scheduling contact for all parties involved in deprivation cases.
Process all attorney appointments for indigent parties including informing the party of eligibility and notifying the attorney.
Serve as the contact for the The Department of Juvenile Justice and The Department of Family and Children Services to inquire as to emergency hearings.
2004-2005 Virtual Premises Atlanta, GA
Independent Contractor- Bank of America
Reviewed and corrected Leases and Abstracts for errors.
Served as Administrative Assistant to Director and Manager.
Scanned and filed documents.
2003-2004 Georgia Lung Associates Austell, GA
Prescription Secretary
Responsible for all incoming calls for prescription refills and medical advice.
Act as communicator between doctor and patient for refills and new prescriptions to ensure prescriptions were handled in a timelier manner.
Responsible for sample closet – maintaining inventory and communicating with sales representative for new medications.
Assisted with patient check- in, check-out, MRI, and X-Ray.
Responsible for Prior Authorizations and Pre-Certifications reducing the number of visits and procedures that had to be rescheduled or cancelled.
2002-2003 NDCHealth Atlanta, GA
Inside Sales Representative; Independent Pharmacy
Introduce and sell the appropriate product and service to assure customer success.
Develop a strategic sales plan to deliver all applicable products and services to all existing customers.
Served as Team Leader to assure all associates responsible for meeting the customer commitment.
Worked with customers and corporate accounting to resolve account delinquencies quickly and effectively.
2001-2002 NDCHealth Atlanta, GA
Call Center Supervisor
Insures smooth operation of the Customer Support Services.
Manage center hour to hour to insure that the center meets its service goals.
Administer the P.O.S Terminal help desk, P.O.S. PC help desk, Zontalk, Billing Inquiry, and Health Care.
System Administrator for Nortel Symposium Call Center Server.
Worked with management to ensure HIPAA guidelines were executed and followed.
2000-2001 NDCHealth Atlanta, GA
Training & Quality Assurance Manager
Trained all new employees in the support center's software applications.
Arranged classes, seminars, conferences, and workshops for employees.
Developed and implemented Quality Assurance program to improve Customer Service.
Compiled weekly and monthly statistical reports for management.
Assisted Inter-Voice Brite with development and implementation of IVR design.
Facilitated and conducted training on Nortel Networks Automatic Call Distribution (ACD) phone system.
CERTIFICATIONS–
CPC-A from American Academy of Professional Coders - 2009
KNOWLEDGABLE SOFTWARE-
Unix, Microsoft Word, Excel, Access, Outlook and PowerPoint, Windows XP, 2000, 98, Microsoft Vista
193 Wellington Walk, Douglasville, GA 30134 (770) 489-3838
EMAIL: srthomason@comcast.net
_________________________________________________
OBJECTIVE
Seeking for a Medical Coder position in a clinic/hospital where I can utilize my extensive computer and medical apparel knowledge, strong organizational abilities, demonstrating quality communications skills and patient skills.
EXPERIENCE
2005-2008 Paulding County Juvenile Court Dallas, GA
Experienced Deputy Clerk/Judge's Assistant
Prepared the filing of juvenile complaints: prepare summons and petitions; establish and maintain case files.
Attend Court and assist three Associate Judges and as otherwise assigned in all deprivation cases, to record proceedings and case dispositions.
Prepare draft Orders for review by the Judge.
Serve as the sole scheduling contact for all parties involved in deprivation cases.
Process all attorney appointments for indigent parties including informing the party of eligibility and notifying the attorney.
Serve as the contact for the The Department of Juvenile Justice and The Department of Family and Children Services to inquire as to emergency hearings.
2004-2005 Virtual Premises Atlanta, GA
Independent Contractor- Bank of America
Reviewed and corrected Leases and Abstracts for errors.
Served as Administrative Assistant to Director and Manager.
Scanned and filed documents.
2003-2004 Georgia Lung Associates Austell, GA
Prescription Secretary
Responsible for all incoming calls for prescription refills and medical advice.
Act as communicator between doctor and patient for refills and new prescriptions to ensure prescriptions were handled in a timelier manner.
Responsible for sample closet – maintaining inventory and communicating with sales representative for new medications.
Assisted with patient check- in, check-out, MRI, and X-Ray.
Responsible for Prior Authorizations and Pre-Certifications reducing the number of visits and procedures that had to be rescheduled or cancelled.
2002-2003 NDCHealth Atlanta, GA
Inside Sales Representative; Independent Pharmacy
Introduce and sell the appropriate product and service to assure customer success.
Develop a strategic sales plan to deliver all applicable products and services to all existing customers.
Served as Team Leader to assure all associates responsible for meeting the customer commitment.
Worked with customers and corporate accounting to resolve account delinquencies quickly and effectively.
2001-2002 NDCHealth Atlanta, GA
Call Center Supervisor
Insures smooth operation of the Customer Support Services.
Manage center hour to hour to insure that the center meets its service goals.
Administer the P.O.S Terminal help desk, P.O.S. PC help desk, Zontalk, Billing Inquiry, and Health Care.
System Administrator for Nortel Symposium Call Center Server.
Worked with management to ensure HIPAA guidelines were executed and followed.
2000-2001 NDCHealth Atlanta, GA
Training & Quality Assurance Manager
Trained all new employees in the support center's software applications.
Arranged classes, seminars, conferences, and workshops for employees.
Developed and implemented Quality Assurance program to improve Customer Service.
Compiled weekly and monthly statistical reports for management.
Assisted Inter-Voice Brite with development and implementation of IVR design.
Facilitated and conducted training on Nortel Networks Automatic Call Distribution (ACD) phone system.
CERTIFICATIONS–
CPC-A from American Academy of Professional Coders - 2009
KNOWLEDGABLE SOFTWARE-
Unix, Microsoft Word, Excel, Access, Outlook and PowerPoint, Windows XP, 2000, 98, Microsoft Vista
193 Wellington Walk, Douglasville, GA 30134 (770) 489-3838
EMAIL: srthomason@comcast.net
_________________________________________________