If anyone needs a remote ED coder/auditor, I am available immediately and eager to work. Please contact me at 260/449-1984.
Karen M. Lessing, CPC-A
8620 Illinois Road ▪ Fort Wayne, Indiana 46804
Telephone: 260.449.1984 ▪ Email: chorkie1120@yahoo.com
OBJECTIVE STATEMENT
Seeking remote coding position in which my experience and work ethic aligns
with an organization whose mission improves the health and quality of life for all it serves.
SUMMARY OF QUALIFICATIONS
▪ Outpatient coding, with diligence applied to correct coding conventions for ICD-9, CPT, and HCPCs codes; specializing in Emergency Department coding.
▪ Excellent managerial skills; capable of fostering collaboration and teamwork to meet objectives.
▪ Exceptional communication, interpersonal, time management, and organizational skills.
▪ Able to successfully multitask and maintain self discipline when working remotely.
▪ Very sound knowledge of medical terminology, anatomy, physiology, and pharmacology.
▪ Trained on Epic and Craneware software.
CREDENTIALS
Certified Professional Coder ? Apprentice, American Academy of Professional Coders (AAPC), 2012
EXPERIENCE
2013-2014 Remote Auditor/Analyst I, Revenue & Coding Integrity
St. Tammany Parish Hospital -- Covington, Louisiana
Reviewed medical record, selected, and sequenced appropriate codes for diagnoses and procedures on Emergency Department patients; applied guidelines using approved coding conventions to ensure timely reimbursement from commercial payors.
Adhered to facility coding compliance policies and procedures when assigning codes.
Submitted reports to supervisor as requested when trends and patterns indicated additional training was necessary at the department level.
Initiated queries to physicians, department staff, and managers if audit determined additional information was needed to support assigned codes.
Attended training on Craneware software which was used to optimize reimbursement, minimize corporate compliance risks, and maintain efficiency throughout revenue-generating departments.
2012-2013 Outpatient Coder
Ochsner Health System, Northshore Region -- Covington, Louisiana
Responsible for outpatient coding for two hospitals, applying ICD-9 diagnoses codes and CPT and HPCS codes to ensure timely reimbursement from commercial payors.
Trained user on Epic integrated healthcare delivery software.
Submitted reports as requested to supervisor when requested.
2008-2012 Remote Medical Transcriptionist (Independent Contractor)
Global Info Systems, Odessa, Texas
Member of home-based transcription team providing voice recognition and traditional acute care transcription support for Baylor University Medical Hospital and Baylor Medical Center at Garland in Dallas, Texas; includes operative summaries, consultations, specialty tests and studies, and discharge summaries.
Average quality exceeding 99%.
2006-2008 Medical Transcriptionist
St. Joseph Hospital -- Fort Wayne, Indiana
History and physical reports, surgeries, consultations, discharges, cardiac catheterizations, psychiatric evaluations, and specialty tests.
Average productivity 180 lines per hour with greater than 98% accuracy.
2003-2006 Marketing Director
Indiana Physical Therapy -- Fort Wayne, Indiana
Sales and marketing responsibility for seven-clinic physical therapy practice.
Created promotional and educational materials, ads, and newsletters announcing new programs and services for patients, referral sources, and industrial contacts; also generated press releases promoting events and new services.
Developed solid relationships with referral sources to expand industrial rehabilitation coverage.
2001-2003 Marketing & Membership Director/Office Manager
Orchard Ridge Country Club -- Fort Wayne, Indiana
Recruited new members while retaining existing members.
Managed staff (A/R, A/P, and administrative support staff).
Directed production of all marketing materials; also created and implemented first marketing plan for club management staff to increase revenue.
1997-2001 Community Relations Director
Parkview Health -- Columbia City, Indiana
Official hospital spokesperson/media contact; included board and community presentations.
Managed staff and volunteers; included developing and monitoring salary and expense budgets.
Placed hospital ads to increase awareness of services.
Managed community benefits program and prepared annual reports; facilitated presentations by healthcare partners to increase awareness of community health and charitable organizations.
Coordinated market research for three Parkview community hospitals.
Monitored patient satisfaction scores; developed improvement action plans.
Planned and conducted annual community health fair and other events.
1995-1997 Membership & Publications Director
Fort Wayne/Allen County CVB -- Fort Wayne, Indiana
Generated revenue by recruiting members and retaining current members.
Directed production of materials to promote tourism in Fort Wayne.
Assisted with website development promoting Fort Wayne/CVB members.
Developed events for members to network with other members.
Made presentations to board of directors and community organizations.
1990-1995 Administrative Assistant
Parkview Memorial Hospital -- Fort Wayne, Indiana
Provided administrative support to finance and nursing executives.
1988-1990 Legal Secretary
Fagan Whitmore Myers et al -- Fort Wayne, Indiana
Prepared general legal correspondence and bankruptcy filings.
1981-1988 U. S. Air Force -- Spangdahlem AB, GE and McChord AFB, WA.
Financial/Accounting Specialist; honorably discharged.
EDUCATION
Medical Coding Certification St. Tammany Parish Hospital 2011
Prep Seminars Covington, Louisiana
Medical Transcription Certificate Ivy Tech Community College 2006
Summa cum laude Fort Wayne, Indiana
B.A. Management & Communication Concordia University Wisconsin 1994
Magna cum laude Fort Wayne, Indiana
HOBBIES
DIY Projects
Travel, domestic and international
United States History
Pop Culture Trivia
Sports & Fitness
REFERENCES AVAILABLE UPON REQUEST
Karen M. Lessing, CPC-A
8620 Illinois Road ▪ Fort Wayne, Indiana 46804
Telephone: 260.449.1984 ▪ Email: chorkie1120@yahoo.com
OBJECTIVE STATEMENT
Seeking remote coding position in which my experience and work ethic aligns
with an organization whose mission improves the health and quality of life for all it serves.
SUMMARY OF QUALIFICATIONS
▪ Outpatient coding, with diligence applied to correct coding conventions for ICD-9, CPT, and HCPCs codes; specializing in Emergency Department coding.
▪ Excellent managerial skills; capable of fostering collaboration and teamwork to meet objectives.
▪ Exceptional communication, interpersonal, time management, and organizational skills.
▪ Able to successfully multitask and maintain self discipline when working remotely.
▪ Very sound knowledge of medical terminology, anatomy, physiology, and pharmacology.
▪ Trained on Epic and Craneware software.
CREDENTIALS
Certified Professional Coder ? Apprentice, American Academy of Professional Coders (AAPC), 2012
EXPERIENCE
2013-2014 Remote Auditor/Analyst I, Revenue & Coding Integrity
St. Tammany Parish Hospital -- Covington, Louisiana
Reviewed medical record, selected, and sequenced appropriate codes for diagnoses and procedures on Emergency Department patients; applied guidelines using approved coding conventions to ensure timely reimbursement from commercial payors.
Adhered to facility coding compliance policies and procedures when assigning codes.
Submitted reports to supervisor as requested when trends and patterns indicated additional training was necessary at the department level.
Initiated queries to physicians, department staff, and managers if audit determined additional information was needed to support assigned codes.
Attended training on Craneware software which was used to optimize reimbursement, minimize corporate compliance risks, and maintain efficiency throughout revenue-generating departments.
2012-2013 Outpatient Coder
Ochsner Health System, Northshore Region -- Covington, Louisiana
Responsible for outpatient coding for two hospitals, applying ICD-9 diagnoses codes and CPT and HPCS codes to ensure timely reimbursement from commercial payors.
Trained user on Epic integrated healthcare delivery software.
Submitted reports as requested to supervisor when requested.
2008-2012 Remote Medical Transcriptionist (Independent Contractor)
Global Info Systems, Odessa, Texas
Member of home-based transcription team providing voice recognition and traditional acute care transcription support for Baylor University Medical Hospital and Baylor Medical Center at Garland in Dallas, Texas; includes operative summaries, consultations, specialty tests and studies, and discharge summaries.
Average quality exceeding 99%.
2006-2008 Medical Transcriptionist
St. Joseph Hospital -- Fort Wayne, Indiana
History and physical reports, surgeries, consultations, discharges, cardiac catheterizations, psychiatric evaluations, and specialty tests.
Average productivity 180 lines per hour with greater than 98% accuracy.
2003-2006 Marketing Director
Indiana Physical Therapy -- Fort Wayne, Indiana
Sales and marketing responsibility for seven-clinic physical therapy practice.
Created promotional and educational materials, ads, and newsletters announcing new programs and services for patients, referral sources, and industrial contacts; also generated press releases promoting events and new services.
Developed solid relationships with referral sources to expand industrial rehabilitation coverage.
2001-2003 Marketing & Membership Director/Office Manager
Orchard Ridge Country Club -- Fort Wayne, Indiana
Recruited new members while retaining existing members.
Managed staff (A/R, A/P, and administrative support staff).
Directed production of all marketing materials; also created and implemented first marketing plan for club management staff to increase revenue.
1997-2001 Community Relations Director
Parkview Health -- Columbia City, Indiana
Official hospital spokesperson/media contact; included board and community presentations.
Managed staff and volunteers; included developing and monitoring salary and expense budgets.
Placed hospital ads to increase awareness of services.
Managed community benefits program and prepared annual reports; facilitated presentations by healthcare partners to increase awareness of community health and charitable organizations.
Coordinated market research for three Parkview community hospitals.
Monitored patient satisfaction scores; developed improvement action plans.
Planned and conducted annual community health fair and other events.
1995-1997 Membership & Publications Director
Fort Wayne/Allen County CVB -- Fort Wayne, Indiana
Generated revenue by recruiting members and retaining current members.
Directed production of materials to promote tourism in Fort Wayne.
Assisted with website development promoting Fort Wayne/CVB members.
Developed events for members to network with other members.
Made presentations to board of directors and community organizations.
1990-1995 Administrative Assistant
Parkview Memorial Hospital -- Fort Wayne, Indiana
Provided administrative support to finance and nursing executives.
1988-1990 Legal Secretary
Fagan Whitmore Myers et al -- Fort Wayne, Indiana
Prepared general legal correspondence and bankruptcy filings.
1981-1988 U. S. Air Force -- Spangdahlem AB, GE and McChord AFB, WA.
Financial/Accounting Specialist; honorably discharged.
EDUCATION
Medical Coding Certification St. Tammany Parish Hospital 2011
Prep Seminars Covington, Louisiana
Medical Transcription Certificate Ivy Tech Community College 2006
Summa cum laude Fort Wayne, Indiana
B.A. Management & Communication Concordia University Wisconsin 1994
Magna cum laude Fort Wayne, Indiana
HOBBIES
DIY Projects
Travel, domestic and international
United States History
Pop Culture Trivia
Sports & Fitness
REFERENCES AVAILABLE UPON REQUEST