Jennifer DeYoung, CPC
4725 E. Brown Rd. #41 Mesa, Arizona 85205
Phone: (712) 346-7030 E-Mail: jlynnn23@aol.com
Qualification Summary
• A strong ability to pay attention to detail
• Strong math skills
• Ability to work efficiently and accurately with little or no supervision
• Knowledge of terminology such as HCFA, ICD-9 codes, ICD-10 codes, CPT codes, modifiers and fee schedules etc
• Effective communication skills with all levels of management
• Adaptable and always willing to be a team player
Professional Experience
Received CPC certification from AAPC in October 2017
Nationwide Vision Center Managed Care Department-Insurance Clerk
Sightcare-Customer Service Representative/Provider Relations
Mesa, AZApril 2007-June 2014
• Account manager for multiple accounts including Blue Cross Blue Shield, Vision Service Plan and Medicare/Medicaid
• Over seven years experience in billing, cash posting, accounts receivable and follow up with aged claims
• Was responsible for presenting all aged AR monthly to management including the department supervisor and Vice president of Managed Care
• Maintained effective relationships with various insurance companies related to my assigned accounts
• Responsible for taking inbound calls from retail locations and customers
• Maintained great rapport with all Nationwide Vision locations (over 60 locations throughout Arizona)
• Was asked by management to welcome/train new hires on multiple occasions
• Customer service representative for Sightcare-Speaking with members as well as providers with regard to benefits/eligibility/authorizations and other customer service needs
• Was asked for input regarding the rollout of a new system for Sightcare
The Body Shop-Store Manager
Scottsdale, AZJune 2004-April 2007
• Was quickly promoted to management including Senior Assistant Manager and Shop Manager all while attending school full time
• Was responsible for hiring/training new employees
• Was responsible for leading my team and making them aware of company goals and expectations
• Was responsible for opening/closing duties including deposits and bank runs
• Participated in weekly conference calls with the District Sales Manager and then met with my staff to report the information
• The location where I was employed as Senior Assistant manager made the company’s top 10 for holiday sales in 2006
Education
Arizona State UniversityTempe, AZ
W.P. Carey School of Business- Bachelor of Science in Marketing 2006
References available upon request
4725 E. Brown Rd. #41 Mesa, Arizona 85205
Phone: (712) 346-7030 E-Mail: jlynnn23@aol.com
Qualification Summary
• A strong ability to pay attention to detail
• Strong math skills
• Ability to work efficiently and accurately with little or no supervision
• Knowledge of terminology such as HCFA, ICD-9 codes, ICD-10 codes, CPT codes, modifiers and fee schedules etc
• Effective communication skills with all levels of management
• Adaptable and always willing to be a team player
Professional Experience
Received CPC certification from AAPC in October 2017
Nationwide Vision Center Managed Care Department-Insurance Clerk
Sightcare-Customer Service Representative/Provider Relations
Mesa, AZApril 2007-June 2014
• Account manager for multiple accounts including Blue Cross Blue Shield, Vision Service Plan and Medicare/Medicaid
• Over seven years experience in billing, cash posting, accounts receivable and follow up with aged claims
• Was responsible for presenting all aged AR monthly to management including the department supervisor and Vice president of Managed Care
• Maintained effective relationships with various insurance companies related to my assigned accounts
• Responsible for taking inbound calls from retail locations and customers
• Maintained great rapport with all Nationwide Vision locations (over 60 locations throughout Arizona)
• Was asked by management to welcome/train new hires on multiple occasions
• Customer service representative for Sightcare-Speaking with members as well as providers with regard to benefits/eligibility/authorizations and other customer service needs
• Was asked for input regarding the rollout of a new system for Sightcare
The Body Shop-Store Manager
Scottsdale, AZJune 2004-April 2007
• Was quickly promoted to management including Senior Assistant Manager and Shop Manager all while attending school full time
• Was responsible for hiring/training new employees
• Was responsible for leading my team and making them aware of company goals and expectations
• Was responsible for opening/closing duties including deposits and bank runs
• Participated in weekly conference calls with the District Sales Manager and then met with my staff to report the information
• The location where I was employed as Senior Assistant manager made the company’s top 10 for holiday sales in 2006
Education
Arizona State UniversityTempe, AZ
W.P. Carey School of Business- Bachelor of Science in Marketing 2006
References available upon request