Wiki CPC certified, ICD 10 Proficient looking for permanent full time job

Lakewood, CA
Best answers
Hi my name is Alexandra Garcia. I've been working as a Coder at a lab. for over two and a half years. The company was recently sold and will be closing soon. I'm looking to find a company that will continue to grow my skills as a coder. I've attached my resume for review.

Alexandra B. Garcia
615 East Broadway Unit 404 Long Beach, California 90802 PHONE: (562) 480-1537 EMAIL:
CALIFORNIA STATE UNIVERSITY, Long Beach, CA B.S., Management & Operations Management,2000
CALIFORNIA STATE UNIVERSITY, Dominguez Hills, Medical Billing and Coding, 2013
CPC via AAPC, active membership 2013-Present; ICD-10 Proficiency, Q4 2015
Skills and Proficiencies
ICD-9/10-CM / CPT / HCPCS Level II Coding, Outpatient Facility Coding, Xifin RPM, NovoPath, WorkFlow/Order Entry, Antrim, Visual Cactus
Full comprehension of medical terminology, anatomy and physiology, WPM 52 (LBCC Verification), MS Excel: Formatting, Tables,
SUM/AVERAGE Formula(s), Pivot Tables
Pathology Inc., Torrance, California 2013 to Present
Medical Billing/Coding Specialist
 Successfully processed an average of 150 ICD-9-CM coding requisitions with an error rate less than 1% within 1 month of start.
 Developed reconciliation log aiding timely record & verification of deposits resulting in revenue increase MoM
 Nominated to Super Star program for going above and beyond the call of duty and getting the job done accurately and efficiently.
 Rose to key ad-hoc reporting personnel in first 2 months of hire
 ICD-9/10 Diagnosis and CPT Procedure coding from following:
 Clinical Pathology Reports via direct client (Physicians, General and Specialty Medical Groups)
 Anatomical Pathology Reports via direct client (Hospital and Surgical Center)
 Code special pathology IHC (Immunohistochemistry) stains from laboratory technicians
 Abstract diagnosis from pathologist narrative via paper chart or EMR
 Claims denial management via assessment of accuracy & completeness of claim related to ICD 9/10 diagnosis and/or CPT
procedure code(s) based on documentation
 Proactive contact with direct client or assigned pathologist to request additional supporting information
 Performed day to day functions associated with coding, abstracting and revenue cycle
 Completion of daily executive level Accounts Receivable report(s)
 Posting individual patient and bulk insurance payments via EOB
 Cash collection & deposit reconciliation for satellite offices and draw stations; research & resolve satellite office deposit
discrepancy, patient billing disputes
 Completion and formatting of ad-hoc reports & special projects from senior or executive management.
St. Mary’s Hospital, Long Beach, California
Volunteer (Medical Staff)
● Medical staff credentialing; Send/receive physician affiliation letters, update medical staff credentials on Visual Cactus & Medco;
Track and organize of all necessary documentation
JCPENNEY, Lakewood, California
Customer Service Manager 2001 thru 2012
● Spearheaded the improvement of online order results up 40% on average weekly participation, 22% improvement on customer service
KPI within two months of Q1 2011.
● Achieved improvement in customer service survey results, increasing KPI 10% under 45 days of assignment.
● Managed $4 MIL & $7MIL retail departments concurrently
● Lead teams to achieve weekly credit/online survey goals for 6 consecutive months prior to reassignment
● Duties:
● Oversaw Human Resource functions such as talent sourcing, hiring and training for entire $36 mil operation
● Assumed responsibility for running “Manager on Duty” program to ensure optimum customer service
● Reorganized departments monthly by completing set/sell planners by due date to align department to weekly marketing ads; Analyzed
reports to drive profit and sales.
● Oversaw weekly schedules for entire sales floor team (5 departments at approx 200+ headcount)
● Ensured all Federal, State and internal training certifications were met on a timely basis.