Melanie Hampton
Skagway, AK 99840
Phone: 907-382-0381
Email: mahampton@hotmail.com
Dear Sir or Madam,
I am a highly motivated, hard-working individual seeking to continue my love of working in the medical field. On my included resume, please note that I am quite familiar with computers, and am able to adapt to new software quickly. Considering my familiarity with both computers as well as both billing and coding knowledge, I would be an asset to your team.
I feel as if I could be a major asset to your team as I not only have experience with coding and billing but also have experience in different areas of practice; office, family practice, specialty, on-call, hospital and surgical. I do not mind working long hours, odd hours, or extra shifts as needed to get the job done in a timely fashion.
I sincerely appreciate you taking the time to review my resume. I'd be happy to provide greater detail about my skills and experience during an interview. Please contact me at your earliest convenience.
Thank you very much for this opportunity,
Melanie Hampton
(Resume Below)
OBJECTIVE
To find a job that requires hard work and gives a sense of satisfaction with a job well done.
SKILLS & ABILITIES
• Microsoft Office proficiency
• Able to work with multiple systems such as Lytec, SOAPware, Phreesia, Centricty and E-MDs.
• Excellent time management skills
• Ability to multitask and prioritize.
EXPERIENCE
ALASKA COLORECTAL SURGERY, P.C.
March 2016 – present
Medical Biller/Coder
• Research and calmly/rapidly resolve client billing/coding conflicts to prevent loss of clientele. Explain balance billing to patients.
• Properly code office visit notes, surgeries, and on-call hospital stays; submit proper billing electronically & on paper to multiple insurance companies.
• Post payments, correct and resubmit rejected claims. Ensure front desk has properly completed all data entry to cut down on rejected claims.
• Train surgical schedulers on in/out of network benefits, balance billing, online pre-authorizations and obtaining GAP exceptions with all insurance companies.
• Verify eligibility and benefits for patient insurance companies and inform providers/nurses/front office staff what patients are eligible for and what they owe as far as deductible, copay, and/or coinsurance.
• Run reports weekly to keep clean A/R, provide patient refunds as due, and monitor clinic performance.
SUMMIT FAMILY PRACTICE
Oct 2014 – March 2016
Medical Biller/Coder
• Research and calmly/rapidly resolve client billing conflicts to prevent loss of clientele.
• Properly code office visit notes and submit proper billing electronically to multiple insurance companies.
• Post payments, correct and resubmit rejected claims.
• Verify eligibility and benefits for patient insurance companies and inform providers/nurses/front office staff what patients are eligible for and what they owe as far as deductible, copay, and/or coinsurance.
• Keep track of payment plans, follow up on patient collections, and send accounts to collections agency on an as-needed basis.
• Help the front desk with phone calls, checking patients in/out, and resolving scheduling issues.
ALASKA FAMILY WELLNESS CENTER
April 2013 – Oct 2014
Receptionist/Office Assistant
• Answer a multi-line phone system, promptly direct calls, take messages, and answer voice mails in a timely fashion.
• Schedule appointments, check patients in/out, collect demographics, payments, and co-pays.
• Contact patients regarding missed appointments, medications refills, or to schedule appointments.
• Collect and distribute mail, keep track of payment plans, order office supplies and help with light office cleaning.
VCA ALPINE ANIMAL HOSPITAL
July 2010 – April 2013
Receptionist/Veterinary Technician
• Answer a multi-line phone system, promptly direct calls, take messages.
• Schedule appointments, pull and prepare charts for upcoming appointments.
• Take animal vitals, give vaccines, and other medications.
• Restrain animals and assist with any task asked by doctors
• Properly prep animal for surgery, monitor oxygen and blood pressure during surgery.
ADVANCED MEDICAL RESOURCES
June 2009 – September 2009
Autotransfusionist
• Working in an operating room environment.
• Spin blood down to get the platelet rich plasma to allow doctors to use it during surgeries.
• Run an Autolog machine to auto-transfuse blood during surgeries where a large blood loss is expected or anticipated.
EDUCATION
MACKINAW CITY HIGH SCHOOL, MACKINAW CITY, MI
HIGH SCHOOL DIPLOMA, 2003
HOCKING TECHNICAL COLLEGE, NELSONVILLE, OH
Associate of Applied Science: Backcountry Horsemanship and Wilderness Skills, 2006
ACCOMPLISHMENTS
• Received AAPC CPC certificate May 2015
• Obtained ICD-10 proficiency August 2015
• Increased revenue by implementing proper coding guidelines
• Decreased patient A/R by utilizing Phreesia to collect correct copays, deductibles, and coinsurances at time of service.
HIGHLIGHTS
• Dedicated team player
• Resourceful
• Very computer savvy
REFERENCES AVAILABLE UPON REQUEST
Skagway, AK 99840
Phone: 907-382-0381
Email: mahampton@hotmail.com
Dear Sir or Madam,
I am a highly motivated, hard-working individual seeking to continue my love of working in the medical field. On my included resume, please note that I am quite familiar with computers, and am able to adapt to new software quickly. Considering my familiarity with both computers as well as both billing and coding knowledge, I would be an asset to your team.
I feel as if I could be a major asset to your team as I not only have experience with coding and billing but also have experience in different areas of practice; office, family practice, specialty, on-call, hospital and surgical. I do not mind working long hours, odd hours, or extra shifts as needed to get the job done in a timely fashion.
I sincerely appreciate you taking the time to review my resume. I'd be happy to provide greater detail about my skills and experience during an interview. Please contact me at your earliest convenience.
Thank you very much for this opportunity,
Melanie Hampton
(Resume Below)
OBJECTIVE
To find a job that requires hard work and gives a sense of satisfaction with a job well done.
SKILLS & ABILITIES
• Microsoft Office proficiency
• Able to work with multiple systems such as Lytec, SOAPware, Phreesia, Centricty and E-MDs.
• Excellent time management skills
• Ability to multitask and prioritize.
EXPERIENCE
ALASKA COLORECTAL SURGERY, P.C.
March 2016 – present
Medical Biller/Coder
• Research and calmly/rapidly resolve client billing/coding conflicts to prevent loss of clientele. Explain balance billing to patients.
• Properly code office visit notes, surgeries, and on-call hospital stays; submit proper billing electronically & on paper to multiple insurance companies.
• Post payments, correct and resubmit rejected claims. Ensure front desk has properly completed all data entry to cut down on rejected claims.
• Train surgical schedulers on in/out of network benefits, balance billing, online pre-authorizations and obtaining GAP exceptions with all insurance companies.
• Verify eligibility and benefits for patient insurance companies and inform providers/nurses/front office staff what patients are eligible for and what they owe as far as deductible, copay, and/or coinsurance.
• Run reports weekly to keep clean A/R, provide patient refunds as due, and monitor clinic performance.
SUMMIT FAMILY PRACTICE
Oct 2014 – March 2016
Medical Biller/Coder
• Research and calmly/rapidly resolve client billing conflicts to prevent loss of clientele.
• Properly code office visit notes and submit proper billing electronically to multiple insurance companies.
• Post payments, correct and resubmit rejected claims.
• Verify eligibility and benefits for patient insurance companies and inform providers/nurses/front office staff what patients are eligible for and what they owe as far as deductible, copay, and/or coinsurance.
• Keep track of payment plans, follow up on patient collections, and send accounts to collections agency on an as-needed basis.
• Help the front desk with phone calls, checking patients in/out, and resolving scheduling issues.
ALASKA FAMILY WELLNESS CENTER
April 2013 – Oct 2014
Receptionist/Office Assistant
• Answer a multi-line phone system, promptly direct calls, take messages, and answer voice mails in a timely fashion.
• Schedule appointments, check patients in/out, collect demographics, payments, and co-pays.
• Contact patients regarding missed appointments, medications refills, or to schedule appointments.
• Collect and distribute mail, keep track of payment plans, order office supplies and help with light office cleaning.
VCA ALPINE ANIMAL HOSPITAL
July 2010 – April 2013
Receptionist/Veterinary Technician
• Answer a multi-line phone system, promptly direct calls, take messages.
• Schedule appointments, pull and prepare charts for upcoming appointments.
• Take animal vitals, give vaccines, and other medications.
• Restrain animals and assist with any task asked by doctors
• Properly prep animal for surgery, monitor oxygen and blood pressure during surgery.
ADVANCED MEDICAL RESOURCES
June 2009 – September 2009
Autotransfusionist
• Working in an operating room environment.
• Spin blood down to get the platelet rich plasma to allow doctors to use it during surgeries.
• Run an Autolog machine to auto-transfuse blood during surgeries where a large blood loss is expected or anticipated.
EDUCATION
MACKINAW CITY HIGH SCHOOL, MACKINAW CITY, MI
HIGH SCHOOL DIPLOMA, 2003
HOCKING TECHNICAL COLLEGE, NELSONVILLE, OH
Associate of Applied Science: Backcountry Horsemanship and Wilderness Skills, 2006
ACCOMPLISHMENTS
• Received AAPC CPC certificate May 2015
• Obtained ICD-10 proficiency August 2015
• Increased revenue by implementing proper coding guidelines
• Decreased patient A/R by utilizing Phreesia to collect correct copays, deductibles, and coinsurances at time of service.
HIGHLIGHTS
• Dedicated team player
• Resourceful
• Very computer savvy
REFERENCES AVAILABLE UPON REQUEST