Hi Everybody,
I code for 6 clinics in Oregon that primarily deal with worker's comp insurance and I deal with a lot of WC insurance such SAIF, Sedgwick, Gallagher Bassett, Travelers, Broadspire, Corvel, Matrix, etc. We also bill to US Department of Labor as well but I've been having a difficult time getting paid by them. Can anyone who has dealt with them give me some pointers on how to deal with them/get paid or at least how I submit appeals or disputes to get paid? I know they are a federal WC insurance so they are not under the state's jurisdiction. I even have trouble getting a claim/case file number from USDL as they state they cannot give out that information/refuse to give that info out. Any help would be great!
I code for 6 clinics in Oregon that primarily deal with worker's comp insurance and I deal with a lot of WC insurance such SAIF, Sedgwick, Gallagher Bassett, Travelers, Broadspire, Corvel, Matrix, etc. We also bill to US Department of Labor as well but I've been having a difficult time getting paid by them. Can anyone who has dealt with them give me some pointers on how to deal with them/get paid or at least how I submit appeals or disputes to get paid? I know they are a federal WC insurance so they are not under the state's jurisdiction. I even have trouble getting a claim/case file number from USDL as they state they cannot give out that information/refuse to give that info out. Any help would be great!