SMorris13
Contributor
I am trying to figure out why this particular claim denied. We are the patient's PCP, so this is outpatient. Pt was seen for a hospital follow up after a stroke. Patient was also documented as having bilateral carotid artery stenosis (confirmed by imaging) but this was not stated to be the cause of the stroke. The E/M billed is 99213 and the diagnoses are listed as I65.23, Z86.73, and D64.9. The denial remark was N432, not covered with this procedure. My manager says that a more specific diagnosis code should be used. What am I missing here?