sky
Guest
my doctor & his wife are constantly getting the mail & taking it home along with the insurance & patient payments. is there anything legally wrong with this? I've asked them several times not to do this because they always seem to forget them & I'm checking status on clms already paid & phone calls from patients getting stmts for balances that they have already paid or why hasn't their check cleared the bank yet. a couple of weeks ago, the wife found checks from april in her laptop case. I spent 2 days calling the insurance companies to get the checks reissued. most of them expired after 90 days. they do this ALL the time. then i get grief from the doctor about the a/r. i pushed for electronic deposits but they didn't want to hear it. it's to the point that it is getting out of hand. all i ever get from the both of them is that they own the practice & they can do what they want. does anyone know or can direct me to something that can help me. it's just not funny or cute anymore.