Examples of Front Office Policy/Protocals

Kathie612

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My boss has asked me to put together a HOW DO DO YOUR JOB for dummies book and I was wondering if anyone had any suggestions on where I might find a template or examples:. I have a front office policy and procedure manual but they don't even read that. I need something simplistic that will tell them basically STEP ONE STEP TWO etc. Any help would be grealtly appreciated. :)
 
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