NITRIS27
New
Does anyone charge a fee for completing FMLA or disability papers and if so are you collecting the fee from the patient prior to receiving the forms?
Our office very recently implemented a $20 fee for patient-requested forms such as AFLAC, disability, etc. It is up to the MA to determine if the charge will apply. This may seem ridiculous to some; however, we are inundated with patient forms day in and day out. Patients call for forms, drop in for forms, bring forms to the appointment, and many have multiple forms. The patient must pay the fee prior to being the form. Our financial agreement was revised to clearly state this fee.
Workers' comp paperwork is never charged for unless one of our surgeons is asked to review and concur with an IME. Then we use the appropriate code from the fee schedule per our State Dept. of WC.