Wiki Financial Question: How to properly pull monthly report for billing department?

[sandydiepsan]

I run a monthly closing report for a clinic using NextGen EMR, the claims billed out are always more than the payments we received, they are never matched. For example, the charge amount is $160,000 with the adjustment payments of $287,000, the payments received is only $61,000. So how should I pulled the monthly closing reports the proper way, should I use the post payment dates or the service dates?

 

[scampbell408]

Medical billing coordinator

Hello,
1. The date of service is the appropriate date.

2. Every billing software is different. Check for any training videos. It's usually a help ? button to type in a question.
(Ask your supervisor)
Call the billing software.

2. Check all ERA'S OR EOB'S for reason codes. This will tell you instantly why partial payment was made.

3. If you have further questions, you can always call to the 3rd party to get clarification of the partial payment.

I hope this helps

 

[sandydiepsan]

Thank you for your reply.