I have recently taken over a position as a billing supervisor, the previous supervisor had told the providers with the new 2021 E/M changes, they did not need to document a history, PE, PMH, etc.... She told them they could document all of their medical decision making under the assessment. The problem I am having is I am having a hard time even finding any medical decision making being documented in the provider notes, therefore making it very difficult to code for them. The providers are very frustrated because they were told one thing, and I am trying to tell them that they need to do better and they feel I am being too picky. It was my understanding if you are doing a history, you should be documenting a history, etc. Does anyone have any suggestions for me to help explain this to them? Thanks in advance