Wiki How often do you scan insurance cards

Enrollment Specialist

I was a Practice Manager/Administrator for 10+ years, and this varied from office to office. I don't know that there is a set requirement other than the office is supposed to maintain a current insurance card copy on file for their patient. The previous practice that I was at required all cards to be scanned at the beginning of the calendar year (when most cards changed) OR anytime a change was detected (ie. patient had a new policy related to employment, enrolled in Medicare, etc.). The only time we scanned information related to insurance monthly was Medicaid to ensure we had the most accurate eligibility information on file for the patient, since this changed monthly. I hope this helps.
 
I would imagine each patient's insurance card(s) be scanned on the initial visit and eligibility be verified, printed, and scanned per visit. Any changes in insurance(s) would precipitate renewing this cycle.

Peace
@_*
 
It does vary from practice to practice, but I would say most practices I have been exposed to would scan cards:
1) Initial visit
2) Anytime a change of insurance
3) First visit of any calendar year (since that is when most changes are occurring anyway)
The implementation of #3 above is sometimes more lax in some offices.
I did once work for a large primary/walk-in office that scanned each and every visit. For established pts, 99% of the time, we were just re-scanning the card we already had on file. I personally felt it was a waste of time.
 
Top