Insurance Question???

Cindyev67

Networker
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I'm hoping someone can give me a definitive answer to this question.

Example...

I know we can't balance bill but if the primary insurance pays their allowable and the secondary payer doesn't pick up the balance because their allowable would have been less than the primary insurances allowable can we bill the patient for the balance since the secondary didn't pick it up or do we have to write it off?

I hope this makes sense. Any help I can get will be greatly appreciated.
 
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