Sally.Roslund
Guest
Please Help!!!!!!!!
Patient came in in 2010 with Smart Health primary and BCBS secondary and they paid as such. Now Smart Health has taken there money back for 2010 DOS stating BCSB was primary and they were secondary. BCBS wont touch the claims cuz they are older than two years. My question is can I bill the patient for those services? According to Smart Health patient updated COB information in 2013 that caused this change.
Patient came in in 2010 with Smart Health primary and BCBS secondary and they paid as such. Now Smart Health has taken there money back for 2010 DOS stating BCSB was primary and they were secondary. BCBS wont touch the claims cuz they are older than two years. My question is can I bill the patient for those services? According to Smart Health patient updated COB information in 2013 that caused this change.