Hello!
I’m interested in part time or remote hands on work…open to an externship as well.
Thank you!
Kelly Settle
*Resume Below
Kelly Settle
4121 Hathaway Ave. Unit 6
Long Beach, CA. 90815
(310) 499-8333-- Kellyannsettle@gmail.com
A certified professional coder seeking to utilize my skills to contribute to company growth and success.
HIGHLIGHTS
• AAPC - CPC Certified – April 2022
• Knowledgeable of CMS 1500 Claim forms
• Proficient in understanding guidelines and applying ICD-10-CM, CPT and HCPCS codes.
• Knowledgeable of 2021 E/M
• Professional, organized, team player with excellent time management skills
• Proficiency in accounts receivable and billing
• Compile monthly financial reports for audit
• Increased patient flow and office revenue
EXPERIENCE
Account and Patient Coordinator – November 2017 – Current
UCLA School of Dentistry Section of Orthodontics
• Patient and Treatment coordination; convert patients, serve as a resource to patients in
explaining planned treatment and payment arrangement options; draft and sign financial
contracts.
• Follow Insurance guidelines for procedurecoding.
• Clarify and relay insurance guidelines and benefits to patients.
• Obtain prior authorizations, ensuring continuation of treatment authorizations are on file in a timely manner.
• Research and resolve billing issues for Medi-Cal Dental and Medical Claim submission and processing for Craniofacial patients.
• Serve as the liaison between treating provider and PCP provider to facilitate the referral process for complex treatment and guide patient/resident through such process.
• Expertly managed difficult or emotional patient situations and responded promptly
OFFICE MANAGER – September 2007 – November 2017
PALISADES DENTAL GROUP - Pacific Palisades, CA.
• Provided a friendly, caring, kind voice and face of the practice.
• Responsible for overall office management
• Organized administrative functions including revenue posting and invoice processing
• Verify patient eligibility, benefits and submit electronic and paper claims, monitor Insurance compliance and revenue
• Scheduling patient appointments and creating and managing weekly schedule for General Dentist and Orthodontist
• Answer patient phone calls, take accurate messages, respond to questions and concerns
• Expertly managed difficult or emotional patient situations and responded promptly to patient needs.
• Ensured the delivery of quality Dental care.
FRONT OFFICE ASSOCIATE – February 2008 – October 2012
BLUE CROSS PET HOSPITAL – Pacific Palisades, CA.
• Welcomed and engaged clients in person or by phone in a friendly and professional manner.
• Scheduled appointments for routine animal Wellness checkups, Vaccinations and Surgeries.
• Educated clients on their Pets health issues.
• Managed emotional situations and consoled clients after losing a Pet or receiving bad news.
• Filled prescriptions.
I’m interested in part time or remote hands on work…open to an externship as well.
Thank you!
Kelly Settle
*Resume Below
Kelly Settle
4121 Hathaway Ave. Unit 6
Long Beach, CA. 90815
(310) 499-8333-- Kellyannsettle@gmail.com
A certified professional coder seeking to utilize my skills to contribute to company growth and success.
HIGHLIGHTS
• AAPC - CPC Certified – April 2022
• Knowledgeable of CMS 1500 Claim forms
• Proficient in understanding guidelines and applying ICD-10-CM, CPT and HCPCS codes.
• Knowledgeable of 2021 E/M
• Professional, organized, team player with excellent time management skills
• Proficiency in accounts receivable and billing
• Compile monthly financial reports for audit
• Increased patient flow and office revenue
EXPERIENCE
Account and Patient Coordinator – November 2017 – Current
UCLA School of Dentistry Section of Orthodontics
• Patient and Treatment coordination; convert patients, serve as a resource to patients in
explaining planned treatment and payment arrangement options; draft and sign financial
contracts.
• Follow Insurance guidelines for procedurecoding.
• Clarify and relay insurance guidelines and benefits to patients.
• Obtain prior authorizations, ensuring continuation of treatment authorizations are on file in a timely manner.
• Research and resolve billing issues for Medi-Cal Dental and Medical Claim submission and processing for Craniofacial patients.
• Serve as the liaison between treating provider and PCP provider to facilitate the referral process for complex treatment and guide patient/resident through such process.
• Expertly managed difficult or emotional patient situations and responded promptly
OFFICE MANAGER – September 2007 – November 2017
PALISADES DENTAL GROUP - Pacific Palisades, CA.
• Provided a friendly, caring, kind voice and face of the practice.
• Responsible for overall office management
• Organized administrative functions including revenue posting and invoice processing
• Verify patient eligibility, benefits and submit electronic and paper claims, monitor Insurance compliance and revenue
• Scheduling patient appointments and creating and managing weekly schedule for General Dentist and Orthodontist
• Answer patient phone calls, take accurate messages, respond to questions and concerns
• Expertly managed difficult or emotional patient situations and responded promptly to patient needs.
• Ensured the delivery of quality Dental care.
FRONT OFFICE ASSOCIATE – February 2008 – October 2012
BLUE CROSS PET HOSPITAL – Pacific Palisades, CA.
• Welcomed and engaged clients in person or by phone in a friendly and professional manner.
• Scheduled appointments for routine animal Wellness checkups, Vaccinations and Surgeries.
• Educated clients on their Pets health issues.
• Managed emotional situations and consoled clients after losing a Pet or receiving bad news.
• Filled prescriptions.