Some staff in our office have contradicting opinions...
Background: Our office doesn't accept new patients with a "xyz" insurance. But we are in network with the insurance and file for our current patients only.
If a patient was originally a self pay patient, but now has "xyz" insurance, would it be wrong/illegal for us to tell the patient we do not accept their new insurance and they will remain a self pay patient? Is it the provider's obligation to the insurance to bill to the insurance? We couldn't give them the self-pay discount could we?
Background: Our office doesn't accept new patients with a "xyz" insurance. But we are in network with the insurance and file for our current patients only.
If a patient was originally a self pay patient, but now has "xyz" insurance, would it be wrong/illegal for us to tell the patient we do not accept their new insurance and they will remain a self pay patient? Is it the provider's obligation to the insurance to bill to the insurance? We couldn't give them the self-pay discount could we?