ChristieH
Guest
Help..when MC is sec ins, how do we get them to process the consult code (for which they no longer allow) that was billed and paid by the pri ins carrier. For example, CPT 99254....BCBS/UHC/Aetna....all allow this consult code and MC does not. Do I just change it to a Medicare allowed code such as the new patient code....do I call the clerical reopen line and ask them to corect the CPT code after the claim has been denied by MC...what do you all do in your practices when this situation occurs? Thank you for any suggestions.