Michelle_Eskelsen
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As a DME biller, we have quite a few monthly patients for trach, ostomy, enteral nutrition etc. The issue I run across mainly is not getting paid for a crossover claim. I understand that billing cycles cannot run into each other but my question is how to counter that? Do I need to make sure my DOS has an end DOS? Most of our claims go out with the DOS as both beginning and end DOS the same..I am thinking this may be the issue but I cannot find any documentation anywhere suggesting that may be the case. All I know for sure is feeding kits and nutrition need span dates and that has been rectified in my software, just not sure about other supplies, especially for trachs. Any input is greatly appreciated!
Michelle
Michelle