Not sure where to ask this so here goes...we had a new patient present to our office that was involved in a motor vehicle accident back in October of last year. She has provided us with the insured's auto information but also informed us that she has a lawyer involved and there will be a pending settlement. Here's my question(s)...who do you bill for the services? The auto insurance? Or just send the information right onto the lawyer? I called the auto insurance to verify claim#'s, d.o.i, etc and they indicated they have repeatedly contacted the patient to see how she is doing but recently were informed a lawyer is involved and they are not to contact the patient any further...what do we do?
Any help would be appreciated!
Kathy, CPC
Any help would be appreciated!
Kathy, CPC