Can anyone offer any resources to help with claim denials due to no auth/referral on file? I know it varies from payer to payer. Also, is there anyone with experience involving Anthem Blue Cross regarding this issue?
-
If this is your first visit, be sure to check out the FAQ & read the forum rules. To view all forums, post or create a new thread, you must be an AAPC Member. If you are a member and have already registered for member area and forum access, you can log in by clicking here. If you've forgotten your username or password use our password reminder tool. To start viewing messages, select the forum that you want to visit from the selection below..
Question No prior authorization Appeal
- Thread starter tcosborne
- Start date
OpenClaims
Expert
Hello,
You can submit a PDR form, this is a Provider Dispute Resolution form. This form would be to request a retroactive authorization for the services already rendered. Once that is received, then you will rebill the service, make sure to include the PDR and retro auth.
You can submit a PDR form, this is a Provider Dispute Resolution form. This form would be to request a retroactive authorization for the services already rendered. Once that is received, then you will rebill the service, make sure to include the PDR and retro auth.
This definitely does vary by carrier.
Basically, you were supposed to follow a specific step to authorize prior, and did not. Some insurances will make occasional exceptions, particularly if you can prove why this was unable to be done prior and the medical necessity. If it was just sort of "oops, we forgot.", some carriers will not pay regardless of how medically necessary or how many appeal letters you write.
The BCBS in my state is not Anthem BCBS, so I do not have any experience with them.
Good luck!
Basically, you were supposed to follow a specific step to authorize prior, and did not. Some insurances will make occasional exceptions, particularly if you can prove why this was unable to be done prior and the medical necessity. If it was just sort of "oops, we forgot.", some carriers will not pay regardless of how medically necessary or how many appeal letters you write.
The BCBS in my state is not Anthem BCBS, so I do not have any experience with them.
Good luck!