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A patient no shows an appointment in our office. We have a policy that charges $20.00 if a patient does not show or cancel their appointment. Is the charge allowed to be billed to a Medicaid patient? Thanks.
I'm in WV and we can't bill Insurance regardless if it's medicaid, medicare or private insurance for no show fee's but we do have the patient to pay the no show fee prior to rescheduling them in our office....we have a Client/Service Agreement that they sign on their first appointment that points this out that no call/no show fee's are not billable to insurance and must be paid prior to rescheduling. So far it works pretty well.
Medicare has it stated in the MCM that you can bill the patient for a no show as long as you bill all other patients the same unless prohibited by contract or state law.