domaha28
Networker
We have a no show policy in our office that if a patient no show's their appointment, there is a fee that is charged to the patient. My concern is that I am told we cannot bill any patient for a no show that has Medicaid or a Medicaid plan. I understand Medicaid patients have no financial responsibility if they have active coverage. It just seems to me that Medicaid patients can come and go as they please and we cannot utilize our policy for those patients. I am in New York State. Does anyone have problems with this or do I have the wrong information? Any suggestions or knowledge would be greatly appreciated. Thanks!