Offering effective Non-Clinical Office Support in Orlando, FLdo,

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Resume:

Auilda M. Rodriguez
Email: Awi114@aol.com

Objective: To provide effective Non-Clinical Office Support within a setting that emphasizes in holistic care for patients.

Profile: Self-driven Administrative Professional with over three years of experience in Human Resources, seven years in Administrative Office Support, and career
Military Veteran. Effective organizational skills with emphasis on attention to detail and task accomplishment. Team player with strong multi-tasking abilities. Well-rounded
in a variety of office setting as a result of the unexpected changing economy.

Key Skills:

* Proficient with MS Word, Excel, Outlook, Power Point, and Visio
* CPT-4, ICD-9, HCPCS
* Medical Billing, CMS-1500/UB-04
* Bilingual: English & Spanish
* Excellent Communicator: Interpersonal, Phone, and Written
* Records Organization and Management
* HIPAA Compliance
* Typing (50 wpm )

Education:

• Certified Professional Coder - Apprentice (CPC-A), December 2010, AAPC
• Associates of Science in Health Information Technology, Fortis College, Winter Park, FL
• Lake View High School, Chicago, IL

Work History:

THE CSI COMPANIES, Orlando, FL
Oct 2011 – Feb 2012
Administrative Assistant

• Scanned and uploaded all incoming medical claim forms, invoices, Medical Records, Medicare Set Aside Contracts, and claimant correspondence into the MSA
Company's internal data base. Created and sent applicable denial letters to providers. Reviewed and approved submitted pharmacy invoices for authorized prescriptions.

• Provided clerical support within the Marketing Department of a Medicare Advantage Insurance provider. Prepared information packets for mailing to new Medicare Part C
enrollees. Proof read Spanish documents for grammar and format. Organized supply room and created Excel spreadsheet detailing inventory of items stored.

WORKFORCE CENTRAL FLORIDA, Orlando, FL
Mar 2011 - Jun 2011
Staffing Specialist Customer Service Representative

• Booked appointments for job seekers who met the established criteria to meet with a Veteran Representative or Staffing Specialist. Prepared and sent electronic
correspondence to veteran job seekers. Conducted daily courtesy calls to job seekers to confirm their next day scheduled appointments

NIGHT LITE PEDIATRICS, Winter Park, FL
Aug 2010 - Sep 2010
(120 HR) Medical Coding and Billing Externship Training

• Posted Medicare charges via the Medicare Website. Assisted in reviewing remittance forms and entered payments into the MicroMD AR program. Prepared, printed,
and mailed collection letters and entered notes into patient records.
• Contacted insurance carriers to follow-up on 60 day ARs. Prepared correspondence and resubmitted corrected CMS 1500 forms to insurance companies. Posted credit
card payments and sent receipts to patients. Registered new patients, verified insurance, and collected co-payments.

AT&T MOBILITY, Orlando, FL
Jul 2008 - Jul 2009
Customer Care Representative

• Reviewed, analyzed, and corrected billing issues. Resolved minor technical deficiencies identified on mobile devices.
• Offered options to customers that were cost effective and provided good business resolution for the company.

SPRINT NEXTEL, Maitland, FL
Jun 2006 - Apr 2008
Technical Support Engineer I

• Saved the company thousands of dollars by consistently selecting AM vendors that offered the best dollar value and the most effective timely service.
• Diligently monitored over 40 ongoing simultaneous AM projects within a six month time period. Activated the collaboration between the assigned market point-of-contact
and the awarded AM vendor.

MODIS INC., Orlando, FL
May 2005 - Jun 2006
South Region Nextel Regulatory Coordinator

• Interacted with customers on a daily basis to acquire missing supporting documents and cell build construction status.
• Created and presented a detailed Power Point training lesson to six department team members on requisitioning AM services via the company's internal network
database.

CPC LOGISTICS INC., Orlando, FL
Aug 2004 - Feb 2005
Regional Assistant

• Designed and implemented a branch office employee contact spreadsheet which greatly increased the Regional Director's efficiency in locating available employees.
• Assisted non-English speaking personnel in translating employee concerns to the Regional Director.

MANCON, Atlantic Beach, FL
Jan 2003 - Jun 2004
Secretary II

Prepared formal correspondence, thoroughly reviewed documents prepared by others for content, grammar, spelling, and applicable format, and created applicable
Excel spreadsheets. Initiated follow-up for reports and processes that were approaching assigned deadlines.

• Cataloged, inventoried, and maintained over 200 reference manuals.
 
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