Our office would like to start implementing incentive payments for our employees for money received in office. This would include copays at the time of service, self pay patient payments at the time of service, old existing balances and even bad debt balances. We are hoping this would boost the amount of effort the front office staff puts into these issues and increase our patient payment revenue. We would like to take a look at where we are now, set a bench mark, and try to encourage to reach that mark with these payments as a reward. I was just curious if there is any other office out there that does this and if so, what are the guidelines you go by to determine the amount of the incentive and in what categories? Is it based off of a percentage of colletions or a set flat bonus? Any and all info on this would be great! Thanks!