nc_coder
Expert
In the last week, one of our physicians has had 2 mothers come in to discuss the behavior of their child. Both of these visits were scheduled and billed under the child's name. Neither child was in the office at the time of the visit.
I remember reading somewhere that the patient had to be in the office even if they were not present in the room while a family member discussed care with the provider. I cannot remember where I read it and my providers and office manager will not listen to coding guidelines unless I have something in writing from a credible source to back up what I am telling them.
Can anyone help me with this? Am I wrong? Or does anyone know where I can find this guideline in writing?
Thanks for your help.
I remember reading somewhere that the patient had to be in the office even if they were not present in the room while a family member discussed care with the provider. I cannot remember where I read it and my providers and office manager will not listen to coding guidelines unless I have something in writing from a credible source to back up what I am telling them.
Can anyone help me with this? Am I wrong? Or does anyone know where I can find this guideline in writing?
Thanks for your help.