l1ttle_0ne
Guru
We have a change in administration happening at our clinic. We have always refunded the patient any money owed no matter the amount. The new adminstration wants to come up with a dollar amount to not refund. So for example anything under $10.00 you don't refund. Unless the patient asks for it. This doesn't really seem right to me.... I think the patients should get the refund no matter how small the amount. What is the policy at your practice??