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We had a new patient come into our office from a local nursing home facility without much ppw unfortunately or send the radiographs that they were supposed to send along with her. She has dementia. When our provider tried to examine her, she was not able to communicate any signs or symptoms, give any sort of history, chief complaint, etc. Although the exam was completed, how do we get credit for the rest of the areas since the patient was not able to provide the rest of the information and the facility didn't send any information?