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Pre-existing condition

N

NBCBilling

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11
I've been doing mental health billing for a few years, but this was the first time I got a message about pre-existing condition, from a secondary payer.

"Your Plan has a pre-existing condition limitation. Your Plan did not pay benefits for these services because the pre-existing condition limitation applied. Your provider submitted this claim but the letter explaining the decision about this claim was sent only to you."

Is this normal or should I fight this?
 
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