Wiki Prolonged Non Face-to-Face (99358) and Telephone Calls?

jojo1uf

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Hi,

Does anyone have examples of usage for 99358? I have informed my providers of the following scenarios in order to report 99358: (1) Medical Records review; (2) Review of diagnostic test results; (3) Discussing patient case with another physician; and (4) Any other on-going management of the patient related to an E/M service.

What are your thoughts for telephone calls? I found the following AAPC article which indicates "communication with other professionals and/or the patient/family". Do you think telephone calls with the patient, family, or caregiver would be covered? Any insight would be helpful.

https://www.aapc.com/blog/4615-go-beyond-the-basics-of-time-based-em-coding/


Thank you,

Jo
 
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