petershivell
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Peter Shivell, CPC-A
Coding Specialist
(214)607-2103 / 3500 Hillridge Dr., Plano, TX 75074 / Petershivell@yahoo.com
________________________________________
Highly motivated medical coding professional seeking a position where my 20+ years of Customer Service, 7+ years of Collections Management, and 6+ years of Leadership Management will impact and contribute towards the organizations reputation. With a proven history of motivation, employee relations, and training; I am a leader with a high level of integrity, drive and personality that will benefit your team.
________________________________________
Professional Experience
Collections Management 2003 ? 2011
? Ordered and processed payments for clients.
? Delivered and processed daily banking deposits.
? Collections management, returns and refunds processing.
? Endorsed & Encoded checks for company and clients.
? Scanned and organized checks in banks data systems.
? Customer/Client relations to achieve best Accounts Receivable results.
Leadership Management 1997 ? 2003
? Trained employees in company policies & procedures, safety procedures and
Best practices for creating loyal customers/clients.
? Compiled and balanced cash receipts at the end of the day or shift.
? Performed various financial activities such as cash handling, deposit preparation,
and payroll.
? Resolved customer complaints regarding products or services.
? Controlled inventories of products, equipment, smallware, and report shortages
to designated personnel.
? Purchased supplies and equipment needed to ensure quality and timely delivery
of services to our customers and clients.
? Observed and evaluated staff?s work ethic to ensure quality standards & service,
and complete disciplinary write-ups.
Customer Service 1984 ? Present
? Welcomed customers and ascertained their wants and needs.
? Described merchandise/services and explain use, operation, and care of
merchandise to customers.
? Calculated sales prices, total purchases and receive and process cash or credit
payment.
? Answered customer questions regarding the store and its merchandise.
? Prepared sales slips or sales contracts.
? Maintained knowledge of current sales and promotions, policies regarding
payment and exchanges, and security practices.
Technical Services 2011 ? 2012
? Knowledge of cell software, including applications and programming.
? Monitored plans for new technology introductions and ramps with existing
mass production nodes in order to achieve yield and performance goals.
? Performed fab process/tool trend data and correlated analysis? to identify tools,
defects to root causes, and rapidly take action to prevent a hindered production
process.
? Attended meetings, providing inline inspection strategies and methodologies,
evaluated unit part process changes and tool spreads as it related to defective
data.
Coding Specialist
(214)607-2103 / 3500 Hillridge Dr., Plano, TX 75074 / Petershivell@yahoo.com
________________________________________
Highly motivated medical coding professional seeking a position where my 20+ years of Customer Service, 7+ years of Collections Management, and 6+ years of Leadership Management will impact and contribute towards the organizations reputation. With a proven history of motivation, employee relations, and training; I am a leader with a high level of integrity, drive and personality that will benefit your team.
________________________________________
Professional Experience
Collections Management 2003 ? 2011
? Ordered and processed payments for clients.
? Delivered and processed daily banking deposits.
? Collections management, returns and refunds processing.
? Endorsed & Encoded checks for company and clients.
? Scanned and organized checks in banks data systems.
? Customer/Client relations to achieve best Accounts Receivable results.
Leadership Management 1997 ? 2003
? Trained employees in company policies & procedures, safety procedures and
Best practices for creating loyal customers/clients.
? Compiled and balanced cash receipts at the end of the day or shift.
? Performed various financial activities such as cash handling, deposit preparation,
and payroll.
? Resolved customer complaints regarding products or services.
? Controlled inventories of products, equipment, smallware, and report shortages
to designated personnel.
? Purchased supplies and equipment needed to ensure quality and timely delivery
of services to our customers and clients.
? Observed and evaluated staff?s work ethic to ensure quality standards & service,
and complete disciplinary write-ups.
Customer Service 1984 ? Present
? Welcomed customers and ascertained their wants and needs.
? Described merchandise/services and explain use, operation, and care of
merchandise to customers.
? Calculated sales prices, total purchases and receive and process cash or credit
payment.
? Answered customer questions regarding the store and its merchandise.
? Prepared sales slips or sales contracts.
? Maintained knowledge of current sales and promotions, policies regarding
payment and exchanges, and security practices.
Technical Services 2011 ? 2012
? Knowledge of cell software, including applications and programming.
? Monitored plans for new technology introductions and ramps with existing
mass production nodes in order to achieve yield and performance goals.
? Performed fab process/tool trend data and correlated analysis? to identify tools,
defects to root causes, and rapidly take action to prevent a hindered production
process.
? Attended meetings, providing inline inspection strategies and methodologies,
evaluated unit part process changes and tool spreads as it related to defective
data.