Responsibilities of billing service when service has been terminated

caraw29

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We have rececently terminated our billing service, they are not cooperating with giving us our patient data, A/R etc.
What are the responsibilities of a billing service when services have been terminated?
What can we do?
 

mitchellde

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Columbia, MO
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Have an attorney check your contract with the billing service. These are touchy issues and you really need an attorney expertise.
 

mdoyle53

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Concord, NC or Rochester, NY
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Check your contract. Often times they will want to run out the A/R for a period of time since they have done the work and especially if they get paid a percent of collected amount.

You have an argument that the A/R is yours and hence it is their responsibility to provide it to you but again you have to check the contract
 
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