andersee
Expert
I'd like some imput on new ways to train someone how to code. I have used all the tools in my bag of tricks and nothing has been successful so far:
1. Have coder fill out audit sheets and go over each service in person in order to talk about coding difference.
2. Sit with coder as she codes and have her talk through her process so that problem areas can be identified and addressed.
3. Start from scratch (What is HPI? ROS? etc...)
I try to give positive feedback and encouragement whenever she does the slightest thing right. I've asked her how she learns best (see above) but the improvement has been miniscule. This person has been a coder, CPC certified, for years. She is an excellent employee in all other respects and I'm committed to helping her.
Any helpful thoughts or suggestions would be greatly appreciated.
Thanks!
1. Have coder fill out audit sheets and go over each service in person in order to talk about coding difference.
2. Sit with coder as she codes and have her talk through her process so that problem areas can be identified and addressed.
3. Start from scratch (What is HPI? ROS? etc...)
I try to give positive feedback and encouragement whenever she does the slightest thing right. I've asked her how she learns best (see above) but the improvement has been miniscule. This person has been a coder, CPC certified, for years. She is an excellent employee in all other respects and I'm committed to helping her.
Any helpful thoughts or suggestions would be greatly appreciated.
Thanks!