Lalatown
Contributor
Linda Townsend
1136 Destree Escondido, California 92027 | 760-745-1281 | letownsend@cox.net
Seeking a long term career in the healthcare field with a medical organization that enables me to utilize my education, skills and experience. Proficient in prioritizing and completing tasks in a timely manner, yet able to multitask when necessary. Works well and responsibly with minimum supervision.
EDUCATION:
ALLEN SCHOOL, Phoenix, Arizona Graduated: October 2013 Medical Insurance Billing and Coding, Diploma obtained, GPA: 3.92
SAN DIEGO STATE UNIVERSITY, San Diego, California Graduated: December 2002 Bachelors of Arts, History
QUALIFICATIONS:
Health Information Management Interpersonal Communication for Healthcare Professionals Medical Terminology Filing Systems Management Knowledge of ICD-9, ICD-10 CPT, HCPCS Medisoft Advanced version 16-SP1 software HIPAA Law education Medical Law and Ethics
AWARDS & ACTIVITIES:
American Academy of Professional Coders (AAPC), CPC-A Member since 2013 Academic Honor Roll, Allen School of Health Sciences Phoenix, Arizona, 2013 Veteran, U. S. Air Force Weapons Control System Technician, Honorable Discharge, 1990
San Diego Registrar of Voters, Precinct Inspector, 2014 Election
EXPERIENCE:
University California San Diego Bookstore, San Diego, California April 2003 ? April 2014
Cashier
? Greeted each customer with a warm welcome and efficiently handled their purchases, trained new employees on policies & procedures and how to provide exceptional customer service
? Posted cash receipts for end of shift, resulting in minimal error reports for out of balance
? Performed duties in a high-volume environment in a friendly and efficient manner
United States Department of Commerce, Escondido, California April 2010 ? June 2010 Census worker, Enumerator
? Located residents in housing on area map and conducted interviews with respondents
? Explained the purpose of Census and recorded responses on the paper questionnaires
? Responsible for turning in daily response sheets, completed address book, and mileage driven
? Team had a response rate of 85 %, compared to 60% for Southern California region
Robinsons May Department Store, Escondido, California October 2002 ? May 2006 Cashier
? Handled customer purchases and transactions, priced stock, trained new employees to provide exceptional customer service
? Promoted opening of store charge accounts, which increased sales and profitability for store
? Responsible for posting the day?s monies received and balancing for the day
SKILLS:
Certified in MS Office, Excel, PowerPoint
Detail oriented and strong organizational skills
Effective communications in a friendly and efficient manner
Caring service provider focused on meeting customer?s needs
1136 Destree Escondido, California 92027 | 760-745-1281 | letownsend@cox.net
Seeking a long term career in the healthcare field with a medical organization that enables me to utilize my education, skills and experience. Proficient in prioritizing and completing tasks in a timely manner, yet able to multitask when necessary. Works well and responsibly with minimum supervision.
EDUCATION:
ALLEN SCHOOL, Phoenix, Arizona Graduated: October 2013 Medical Insurance Billing and Coding, Diploma obtained, GPA: 3.92
SAN DIEGO STATE UNIVERSITY, San Diego, California Graduated: December 2002 Bachelors of Arts, History
QUALIFICATIONS:
Health Information Management Interpersonal Communication for Healthcare Professionals Medical Terminology Filing Systems Management Knowledge of ICD-9, ICD-10 CPT, HCPCS Medisoft Advanced version 16-SP1 software HIPAA Law education Medical Law and Ethics
AWARDS & ACTIVITIES:
American Academy of Professional Coders (AAPC), CPC-A Member since 2013 Academic Honor Roll, Allen School of Health Sciences Phoenix, Arizona, 2013 Veteran, U. S. Air Force Weapons Control System Technician, Honorable Discharge, 1990
San Diego Registrar of Voters, Precinct Inspector, 2014 Election
EXPERIENCE:
University California San Diego Bookstore, San Diego, California April 2003 ? April 2014
Cashier
? Greeted each customer with a warm welcome and efficiently handled their purchases, trained new employees on policies & procedures and how to provide exceptional customer service
? Posted cash receipts for end of shift, resulting in minimal error reports for out of balance
? Performed duties in a high-volume environment in a friendly and efficient manner
United States Department of Commerce, Escondido, California April 2010 ? June 2010 Census worker, Enumerator
? Located residents in housing on area map and conducted interviews with respondents
? Explained the purpose of Census and recorded responses on the paper questionnaires
? Responsible for turning in daily response sheets, completed address book, and mileage driven
? Team had a response rate of 85 %, compared to 60% for Southern California region
Robinsons May Department Store, Escondido, California October 2002 ? May 2006 Cashier
? Handled customer purchases and transactions, priced stock, trained new employees to provide exceptional customer service
? Promoted opening of store charge accounts, which increased sales and profitability for store
? Responsible for posting the day?s monies received and balancing for the day
SKILLS:
Certified in MS Office, Excel, PowerPoint
Detail oriented and strong organizational skills
Effective communications in a friendly and efficient manner
Caring service provider focused on meeting customer?s needs
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