Meledy
Guest
Meledy
Personal Summary
Goal-oriented, versatile, and reliable professional with excellent team-working and bilingual communication skills. As a former student at YTI Career Institute I have gained in-depth knowledge in ICD-10-CM, CPT/HCPCS coding, as well as a great understanding in medical administrative support. Consistent in educational and workplace ethics.
Education
YTI Career Institute, Lancaster, PA Graduation: 01/2017
Medical Billing and Coding Diploma Program
GPA 3.73
CPC-A
Skills
• Bilingual (Spanish)
• ICD-10-CM Coding
• CPT/HCPCS Level II Coding
• Microsoft Office 2013
• Practice Management Software
• Epic
• Encoder
• CMS 1500
• Anatomy and Physiology
• Medical Terminology
• Health Insurance Procedures
• EHR/EMR
• Keyboarding 45 WPM
• Introduction to E/M Auditing
Work Experience
Lancaster General Health 03/27/17-current
Patient Financial Services Specialist
• Answered inbound and outbound calls concerning patient accounts
• Collection of demographic and financial information
• Added and updated insurances
• Effective billing and collection of revenue
• Billing and rebilling claims accurately and timely per the payor and facility
• Answered patient questions, inquires and concerns regarding their accounts
The Jay Group, Lancaster PA 08/2015-01/2016
Customer Service Representative
• Answer calls and respond to emails regarding health savings accounts
• Research required information using available resources
• Manage and resolve customer complaints regarding their savings accounts
• Update existing customer information
• Identify and escalate priority issues to supervisor
• Follow up customer calls when necessary
• Complete call logs
Personal Summary
Goal-oriented, versatile, and reliable professional with excellent team-working and bilingual communication skills. As a former student at YTI Career Institute I have gained in-depth knowledge in ICD-10-CM, CPT/HCPCS coding, as well as a great understanding in medical administrative support. Consistent in educational and workplace ethics.
Education
YTI Career Institute, Lancaster, PA Graduation: 01/2017
Medical Billing and Coding Diploma Program
GPA 3.73
CPC-A
Skills
• Bilingual (Spanish)
• ICD-10-CM Coding
• CPT/HCPCS Level II Coding
• Microsoft Office 2013
• Practice Management Software
• Epic
• Encoder
• CMS 1500
• Anatomy and Physiology
• Medical Terminology
• Health Insurance Procedures
• EHR/EMR
• Keyboarding 45 WPM
• Introduction to E/M Auditing
Work Experience
Lancaster General Health 03/27/17-current
Patient Financial Services Specialist
• Answered inbound and outbound calls concerning patient accounts
• Collection of demographic and financial information
• Added and updated insurances
• Effective billing and collection of revenue
• Billing and rebilling claims accurately and timely per the payor and facility
• Answered patient questions, inquires and concerns regarding their accounts
The Jay Group, Lancaster PA 08/2015-01/2016
Customer Service Representative
• Answer calls and respond to emails regarding health savings accounts
• Research required information using available resources
• Manage and resolve customer complaints regarding their savings accounts
• Update existing customer information
• Identify and escalate priority issues to supervisor
• Follow up customer calls when necessary
• Complete call logs