klightner
New
I am hoping for some help here. I just took over the coding for our inpatient senior behavioral health unit that is all done via telehealth, even prior to COVID-19. I am receiving many, many denials stating the CPT and place of service are not compatible. I am billing 99231-99233 with modifier GT and place of service 02. I have also tried removing the GT modifier and billing just the CPT code with place of service 02. I did verify that 99231-99233 are eligible to be billed in place of service 02 so I am at a loss with these denial. Any help will be greatly appreciated!