TCM INITIAL PHONE CALL

JROBERT

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Is an MA allowed to make the initial TCM phone call to the patient? I was under the impression it must be a licensed Nurse, Midlevel or provider?
 

Janice123

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Is an MA allowed to make the initial TCM phone call to the patient? I was under the impression it must be a licensed Nurse, Midlevel or provider?
No, No & No! :-( :)

First - for Medicarr Beneficiaries - The CMS Regulations eith respect to TCM are extraordinarily extensive & complex it is almost beyond description; pre-requisites, provider restrictions, service restrictions, major bundling issues, documentation requirements, diagnosis criteria & much, much more!

But even with Commercial Payers &
State Medicaid Programs they are only slightly more relaxed and forgiving!

You really need to know TCM “cold” (along with Chronic Care & Complex Chronic Care Management to compliantly work within this area; please let me know if I can help you out, OK? 😊 Janice Smitn RN BSN CCS CCS-P CPC CRC CCDS CCDS-O CDIP AHIMA ICD-10 CM/PCS Trainer (jsd6978@comcast.net)
 
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