• If this is your first visit, be sure to check out the FAQ & read the forum rules. To view all forums, post or create a new thread, you must be an AAPC Member. If you are a member and have already registered for member area and forum access, you can log in by clicking here. If you've forgotten the password it can be reset on our sign in section by entering your registered Email Address or Username here. To start viewing messages, select the forum that you want to visit from the selection below..

Wiki telehealth connection fails

Create Wiki Sort by date
B

bmcfarland

New
Messages
2
Location
Chico, CA
Best answers
0
If you are conducting a telehealth visit when the connection becomes poor and the visit is finished up as telephonic (audio only), what are the time requirements where I can still bill it out as telehealth?
 
0
I saw guidance (but cannot find it now) that if the MAJORITY of the visit was via video, and then connection failed, that telehealth would be appropriate.
So, if it was a 20 minute visit and 12 were video, followed by 8 audio only, that would be E/M telehealth.
If it was a 20 minute visit with 8 video, 12 audio, I would code that as telephone.
Assuming you are coding by CMS guidelines. There are some private carriers that will permit audio only to be billed E/M telehealth.
 
You must log in or register to reply here.
Top