Wiki telephone only calls

[jeskla]

Does Medicare cover telephone only calls for docs and mid levels like 99441 or does the virtual check in code G2012 replace that? Should the POS for these also be 02 as it is for telehealth?

 

[Cynthia Hughes]

Telephone calls are covered only with G2012 under Medicare. Because these are not telehealth/telemedicine services as defined by Medicare, you would not use place of service 02 and no modifier is required. Cindy

 

[B Stith]

And to follow up on the POS issue, CMS has not definitively stated what POS to use for virtual check-ins or e-visits (according to my MAC, Palmetto GBA).
This CMS newsroom article is helpful with all virtual services if you haven't seen it already:
https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-provider-fact-sheet

 

[CatchTheWind]

Medicare will temporarily pay for telephone-only visits that are more detailed than virtual check-ins. Use these codes:
99441: 5-10 min
99442: 11-20 min
99443: 21+ min

I do not know what the difference is between 99441 and G2012.