PLDalsoren
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Our billing office is having an issue with unsigned medical records being sent over to us for billing. We have communicated with the providers on a number of occasions that they need to sign the patient note before sending for billing. I have looked online to see if there is any guidance from CMS on what is considered an acceptable time frame for signing medical records. There doesn't seem to be a definite time frame. I'm curious to know what policy other practices have in place or if anyone knows of specific guidance from payers on this? I know this can potentially be a compliance issue and a problem if they were to be audited. Thank you for any advice you can provide!