• If this is your first visit, be sure to check out the FAQ & read the forum rules. To view all forums, post or create a new thread, you must be an AAPC Member. If you are a member and have already registered for member area and forum access, you can log in by clicking here. If you've forgotten the password it can be reset on our sign in section by entering your registered Email Address or Username here. To start viewing messages, select the forum that you want to visit from the selection below..

Wiki Transitional Care Management

Create Wiki
B

BRisser

New
Messages
2
Location
Annville, PA
Best answers
0
Hi, I am looking for some clarification on TCM services mainly on interactive contact. In the CMS mln booklet they state "Within 2 business days following the beneficiary's discharge, you must make an interactive contact with them and/or their caregiver via telephone, email, or face-to-face." I can't really find much information as to what counts as a face-to-face contact. My question is if a patient is discharged from the hospital on a Friday and seen for their TCM visit on Monday does that count as their face-to-face contact or do the providers still need to make a TCM phone call?

Thanks for any insight!!
 
Good morning.

As you reference from the CMS booklet "Within 2 business days" the provider needs to make contact with the beneficiary. In general "business days" are considered Monday-Friday, so in your example the provider actually contacted the patient on the next business day.

"Face-to-face" refers to the provider and patient meeting each other face-to-face, i.e. a provider visit, as opposed to a non-face-to-face visit (like a phone call).
 
You must log in or register to reply here.
Top