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Wiki using codes 99212-99214 for televisit

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Asheville-Hendersonville
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WE are using 99212-99214 for televisit coding and can we do another visit within 7 days or must we wait?
 
I'm assuming you're asking if you can do another televisit within the 7 day period. If so, the answer is no since your original televisit has basically a 7 day global period attached to it. I would imagine that the exception would be if the patient contacted you regarding a problem not related to the problem evaluated in the first visit.
 
99212-99214 is not televisit but telehealth, if you meet the criteria for a telehealth visit. The 7-day window applies to patient-initiated phone calls for problems between appointments (and some payers are waiving that restriction), not for a telehealth visit.
 
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