Virtual visit then E/M within 24 hours

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With all that is going on and the day to day changes, I have gotten even more confused. We are FQHC please clarify if we do a virtual check in and the patient is told to go in the office the same day can we bill both G2012 and an E/M code? What about the rule of not leading to an E/M visit in the next 24 hours?
 

BUTCHER129

Contributor
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10
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Morehead, KY
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With all that is going on and the day to day changes, I have gotten even more confused. We are FQHC please clarify if we do a virtual check in and the patient is told to go in the office the same day can we bill both G2012 and an E/M code? What about the rule of not leading to an E/M visit in the next 24 hours?
I would very much like to stay in contact with you. I am new to FQHC and am struggling with this as well..Thanks
 

csperoni

True Blue
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569
Location
Selden
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Hello, would you know if the G2012 can be used to bill non-Medicare payers?
It basically depends on the payor. Some carriers issued their policy as "We'll do whatever Medicare does" and others have issued other policies. Even for telehealth, some want POS 02, some followed CMS and want POS 11. Some want modifier -95, some want -GT, some want GQ.
Most of the carriers have their current policy posted on the home page of their website.
 
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