I am needing some help with an appeal. The insurance is Humana Medicare Choice PPO. I billed 29824 and 29826. First, they requested medical records before processing the claim. I submitted the records. They denied the claim stating the services were not documented in the medical record. I submitted an appeal and attached the op report. They denied the appeal stating the procedures were not documented. I've attached the procedure detail from the op report below. I can submit a level 2 dispute but I'm really not sure how to argue that it is documented. Can anyone help shed some light on this for me? Are there any resources for the documentation requirements for this procedure? Thanks in advance for the help!