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kparkhurst

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Local Chapter Officer
Messages
69
Location
Lancaster, NY
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Our practice is updating our collection policy and the following question came up -

Scenario:

Patient comes into the orthopaedic practice and is treated. Patient does not pay balance and it sent to collections. Patient calls one year later with a NEW problem and wants to be seen.

Can we refuse to see the patient? Should we be formally discharging these patients from our practice?
 
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