ngastroent
Networker
Hi everyone! I was reading other posts but wasn't finding a clear answer. I code for the physician side of claims for gastro. A Medicare patient (technically Aetna) was seen for a 5 year surveillance colonoscopy due to his history of tubular adenomas. No polyps were found this time, so I coded G0105 with diagnosis codes of Z09 and Z86.0101. Aetna paid us in full. The facility used Z12.11 and Z86.0101. Aetna denied their claim so they're sending the patient a bill for $2000+. I've spoken to the facility billing department (they won't let me speak to the coder though), as has the patient, but they're stating those codes are correct and it's Aetna who's not processing the claim correctly. Does anyone specifically bill for the facility side who could tell me using Z12.11 is correct in this case? I've spoken to 2 other facilities we go to, one says they wouldn't use Z12.11 and the other says they would use it. Frustrating as it should be covered by insurance so hoping to help the patient not need to pay that bill.
diagnosis codes, diagnosis coding

