Hi everyone,
We are getting conflicting info in our office on this and could use some input from you experts! Scenario is a patient who has only been seen in our ortho office for a WC claim. The case is closed and the patient has come back in under private insurance or self pay for a different problem. There has been an 8 month lapse since he was last seen here under WC. Can we charge him a new patient visit or would he be established? Also, along the same lines, but hypothetically, if he came in with a second WC claim some time later, different from the problem we had originally seen him for, would he be new then or still established? Any clarification you can give would be appreciated! I'm in NC.
Thanks so much,
Susan
We are getting conflicting info in our office on this and could use some input from you experts! Scenario is a patient who has only been seen in our ortho office for a WC claim. The case is closed and the patient has come back in under private insurance or self pay for a different problem. There has been an 8 month lapse since he was last seen here under WC. Can we charge him a new patient visit or would he be established? Also, along the same lines, but hypothetically, if he came in with a second WC claim some time later, different from the problem we had originally seen him for, would he be new then or still established? Any clarification you can give would be appreciated! I'm in NC.
Thanks so much,
Susan