Seeking Entry Level CPC Postion in Pittsburgh, PA and Surrounding Areas

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Location
Pittsburgh, PA
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Tiffany A. Williams-Richards
tiffanywilliamsrichards@yahoo.com
706-244-4241


Summary
• Detailed oriented and motivated Certified Professional Medical Coder and Billing Specialist. Excellent data entry skills allow for accurate coding of medical information and provided care. Highly experienced in reconciling insurance, patient payments, and resolving account disputes. Dedicated to maintaining strict patient confidentiality. Diversified skill set covering professional verbal and written communication skills, attention to details, working with Protected Health Information, and conflict resolution.

Education
DUAL-ASSOCIATES DEGREE OF SPECIALIZED BUSINESS | 01-30-2008 | KAPLAN CAREER INSTITUTE
• Major: Criminal Justice and Cybercrimes
CERTIFICATE | 04-05-2013 | PENN FOSTER
• Major: Medical Billing & Coding
CERTIFICATION | 05-21-2016 | AAPC
• Major: Certified Professional Coder (CPC)

Skills & Abilities
• Experienced in medical record review to abstract information required to support accurate coding
• Strong understanding of ICD-9, ICD-10, CPT, and HCPCS coding guidelines
• Extensive knowledge of medical terminology, anatomy, and physiology
• Good interpersonal skills and the ability to function as a team member
• Adequately adheres to HIPAA guidelines and compliance
• Ability to integrate medical coding and payment policy changes into a practice’s reimbursement process

Experience
MEDICARE/MEDICAID CMO AR SPECIALIST | CLINCAL LABORATORY SERVICES | 05/2015 TO 06/2016
• Coded and Keyed 575 requisitions in a 8 hour work day
• Interpreted medical terminology and anatomy and physiology information for translation into the coding system
• Utilized knowledge of CPT, HCPCS, ICD-9-CM, and ICD-10-CM codes to properly translate performed services and tests into numerical codes for insurance company reimbursements.
• Met individual and department standards by with regards to both quality and productivity by submitting 425 clean claims in an 8 hour work day.
• Improved AR revenue for most recent employer over 47% within a 6 month time frame while maintaining the same patient load.
• Researched and resolved incorrect payments, EOB rejections, and other issues that would delay or deny payment.
• Insure accuracy of insurance claims by verifying correct ICD-9-CM, ICD-10-CM, and CPT codes.
CUSTOMER SERVICE REPRESENTATIVE | DIAL AMERICA INC | 03/2015 TO 07/2015
• Handled customer inquiries, complaints, billing questions and payment extension/service requests. Calmed angry callers, repaired trust, locate resources for problem resolution and design best-option solutions.
• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
BUS OPERATOR | WASHINGTON METOPOLITAN AREA TRANSIT AUTHORITY | 06/2014 TO 10/2014
• Operated buses on a variety of schedule routes
• Smoothly handled resistant or hostile passengers in infraction of bus conduct and safety rules
BUS OPERATOR | FIRST TRANSIT INC. | 10/2013 TO 06/2014
• Responsible for transporting people from one place to another for work, errands, school, or other reasons.
• Full knowledge of operational safety standards for all commercial vehicle operations
BUS OPERATOR | W.L. ROENGIK INC. | 12/2012 TO 03/2013
• Responsible for safely operating the school bus on a regular daily schedule
• Strictly adhered to pick-up and drop-off schedules in designated neighborhood locations
BUS OPERATOR | FIRST TRANSIT INC. | 08/2004 TO 06/2008
• Transported school aged children to and from school and other activities
• Conducted pre-trip and post-trip inspections of school bus to ensure safety and functionality
CASUAL POOL SPECIALIST | MERCY BEHAVIORAL HEALTH | 09/2008 TO 10/2009
• Provided assistance and training to individuals with intellectual disabilities and/or consumers with mental illness on an as needed basis in their residential setting.
• Documented individual clients progress towards treatment goals and daily activities, participated in case analysis and treatment plan meetings with fellow staff members.
STAFF CLERK TYPIST | VERIZON | 06/1999 TO 01/2003
• Enters and verifies alphanumeric data from a variety of sources, including paper-based, electronic and phone, into a computer database.
• Researched clients’ accounts in order to assist clients with ordering and billing needs
 
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